The "Debtor management" module takes care of an automatic process in which the customer receives an e-mail message with a payment link up to four times when the payment has not yet been made.
This e-mail is sent when the customer does not pay the invoice, when the payment cannot be debited from the account or when the customer cancels a payment.
If the customer still hasn't paid after four emails, you will receive a message from us about this. It is then up to you, the seller, to take follow-up action.
This module is often used when customers work with subscriptions and/or staggered payments. This module is also often used in combination with the "Invoicing" module.
Are you curious how you can set up this module? Then read this article.
Any additional questions?
Whenever you still have any difficulties or questions feel free to start a chat (right blue button) or contact us at firstname.lastname@example.org.