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Will I lose my money indefinitely if my customer cancels?

Cancelation, Debtor management

Updated over 5 years ago

No. PayPro has set up a debtor process.ย 

Debtor management is a separate module. If your customer cancels, several e-mails are sent to the customer asking if the payment can still be made. These e-mails contain a link to the payment screen.

If the customer does not respond, you will automatically receive a notification that the customer has not paid. You can then take action yourself, for example by calling in a collection agency.ย 

Do you need more help?
Whenever you still have any difficulties or questions feel free to start a chat (right blue button) or contact us at support@paypro.nl.

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