No. PayPro has set up a debtor process.
Debtor management is a separate module. If your customer cancels, several e-mails are sent to the customer asking if the payment can still be made. These e-mails contain a link to the payment screen.
If the customer does not respond, you will automatically receive a notification that the customer has not paid. You can then take action yourself, for example by calling in a collection agency.
Do you need more help?
Whenever you still have any difficulties or questions feel free to start a chat (right blue button) or contact us at support@paypro.nl.