As a licensed payment institution, the activities of PayPro are subject to various laws and regulations. This means that we need to be able to check who our customers are. 

Unfortunately, we cannot approve identity documents that have been modified (such as texts / black blocks / deletions etc.). Because these changes do not allow us to check whether the proof of identity is genuine.

Read here the full acceptance policy of PayPro. 

Is something unclear?
Whenever you still have any difficulties or questions feel free to start a chat (right blue button) or contact us at

Did this answer your question?