With a SEPA Direct Debit form you authorize us to collect from your IBAN. We ask for a hand-signed SEPA Direct Debit form because it is possible to maintain a negative PayPro balance.
How can such a payment obligation arise?
This can be done by activating cost-intensive modules, reimbursements to your customers and cancellations by your customers. These costs, if any, will be deducted from your PayPro balance. It could happen that your PayPro balance will be negative. In that case you will receive a payment link from us with which you can clear your PayPro balance. If the balance remains negative for some time, we will collect it from the corresponding account number. This is to prevent the negative balance from accumulating too much.
Providing this form is a prerequisite for having a seller account where transactions are processed by us. If you do not submit this form, we may not approve your application for the seller account and you will not be able to make any withdrawals.
Read the full PayPro acceptance policy here.
Is something unclear?
Whenever you still have any difficulties or questions feel free to start a chat (right blue button) or contact us at firstname.lastname@example.org.